IMPORTANT - Before downloading any service pack, you must know what version of the Collector's Assistant you are running. If you start the Collector's Assistant and click on Help->About you will see a version number x.x.x or x.x  (The first digit (x) is the main version number).

NOTE- There is currently no service pack for V16 which was recently released. The current version is the original release 16.0.0

If the version is 15.x.x - download and install CAV15SP2.exe

If the version is 14.x.x - download and install CAV14SP4.exe

If the version is 13.x.x - no service packs were issued for V13

If the version is 12.x.x - download and install CAV12ServicePack1.exe

If the version is 11.x.x - download and install CAV11ServicePack2.exe

If the version is 10.x.x, download and install CAV10SP6.exe

If the version is 9.x.x, download and install CAV9ServicePack7.exe

If the version is 8.x.x, download and install CAV8ServicePack12.exe

If the version is 5.x.x, 6.x.x or 7.x.x download and install CASmartServicePack10.exe

It is recommended that the service pack be downloaded to your desktop (or another known location) and then run from there.

Please be sure that you download the correct service pack for your version - installation of the wrong service pack, may require re-installation of the original Collector's Assistant CD - contact Carlisle Development Tech Support if you believe you have downloaded the wrong service pack for instructions. 

Note Service Pack 1 for Grading Assistant II is the 6th one down on this page, below the Collector's Assistant Service Packs

Collector's Assistant - Version 15 - Service Pack 2

Provides corrections for listed defects as well as some enhancements Click here for a list of defect corrections

Click here to download CAV15SP2.exe (8MB) Released August 29, 2022

Collector's Assistant - Version 14 - Service Pack 4

Provides corrections for listed defects as well as some enhancements Click here for a list of defect corrections

Click here to download CAV14SP4.exe (8MB) Released December 9, 2020

Collector's Assistant - Version 12 - Service Pack 1

Provides corrections for listed defects as well as some enhancements. Click here for a list of defect corrections.

Click here to download CAV12ServicePack1.exe (7.24MB) Released July 17, 2017

Collector's Assistant - Version 11 - Service Pack 2

Provides corrections for listed defects as well as some enhancements. Click here for a list of defect corrections.

Click here to download CAV11ServicePack2.exe (7.24MB) Released June 30, 2015

Collector's Assistant - Version 10 - Service Pack 7

Provides corrections for listed defects as well as some enhancements. Click here for a list of defect corrections.

Click here to download CAV10SP7.exe (7.04MB) Released September 3, 2014

Collector's Assistant - Version 9 - Service Pack 7

Provides corrections for listed defects as well as some enhancements. Click here for a list of defect corrections.

Click here to download CAV9ServicePack7.exe (4.62MB) Released October 15, 2012

Collector's Assistant - Version 8 - Service Pack 12

Provides corrections for listed defects as well as some enhancements. Click here for a list of defect corrections. NOTE - SP11 includes the ability to hide the Guide to Common Actions in the main menu - click on User Interface under User Preferences - a new version of the manual will be available at this site later this week. SP11 Updates V8 to version 8.1.7.

Click here to download CAV8ServicePack12.exe (17.6MB) Released April 16, 2011

Collector's Assistant - Version 5/6/7 - Smart Service Pack 10

Service Pack will detect versions 5, 6, or 7 and apply the appropriate update

Click here to download CASmartServicePack10.exe (5.93MB) Released December 28, 2010

Grading Assistant II - Service Pack 1

Service Pack will enable the Grading Assistant II integration with version 11 of the Collector's Assistant.

Click here to download GradingAssistantIIServicePack1.exe (2.76MB)Released April 15, 2015

Bullion Analyzer - Service Pack 1

Service Pack will enable the Bullion Analyzer integration with version 11 of the Collector's Assistant.

Click here to download BAServicePack1.exe (3MB)Released September 1, 2015

Top 100 Morgan Varieties - Service Pack 1

Service Pack will correct the problem where the Top 100 would not display varieties when run from its own desktop icon

Click here to download Top100ServicePack1.exe (2.75MB)Released February 24, 2011

Grading Assistant V5 - Service Pack 2

Service Pack will correct text alignment of the labels under the grading image strip and also display the circulating coin grading window in a better initial size. It also corrects a problem whereby a few coin types did not display any grading text.

Click here to download GradingAssistantServicePack2.exe (3.14MB)Released February 26, 2013